The latest from Arvato
L o a d i n g . . .
Abcoude, 2 juni 2014
Harver, in their partnership with Arvato Benelux, has been nominated for the American Call Center Week Excellence Awards, the prestigious call centre awards in the United States. The innovative mentality in the cooperation, which has for instance resulted in the development of the TalentPitch tool, was the decisive factor.
The Call Center Week Excellence Awards were launched to honour and acknowledge the most innovative solutions for contact centres in 12 categories. The 15th edition of this event will take place in Las Vegas on June 11th and 12th, 2014.
Finalists are chosen based on a superior and innovative way of thinking, creativity and execution. With data-driven Talent Management tools such as Talent Pitch, Harver and Arvato Benelux are competing in the category 'Best Technology Solution Provider’. After winning the NCCA HRM Award last April, TalentPitch now also receives international recognition.
The 'journey' of a contact center agent starts with the TalentPitch. Through a game, containing contact center scenarios and an intelligence- and competency test, candidates are tested on various skills and competences that a contact center agent should possess. The TalentPitch uses the outcome to select qualified and motivated candidates.
Lisa Schulman, Executive Producer of IQPC’s Call Center Week about the finalists: "I am delighted to announce the finalists for the Excellence Awards and recognize the winners for their exceptional work in the industry. We received an outstanding roster of applications, and these finalists have shown that they have the ability and dedication to go above and beyond to exceed all expectations."
For additional information about Harver please visit www.harver.com.
For additional information about Arvato Benelux please visit www.arvato.nl
For additional information about the Call Center Week Excellence Awards please visit www.callcenterweekawards.com